1. Open the phone dialer
2. Enter: *#*#4636#*#* (Once entered, you will be taken directly to a "Testing" page)
3. Tap Phone Information
4. Scroll to the bottom of the screen and you should see a button that says radio off. Hit this button and when it reads radio on Hit it again to turn the radio back on.
or-
Your Old sim card may not be a 3G one.
or-
Call ATT at 08003310500. They assist you. If this is a NEW sim card, then it may simply need activation.
2. Enter: *#*#4636#*#* (Once entered, you will be taken directly to a "Testing" page)
3. Tap Phone Information
4. Scroll to the bottom of the screen and you should see a button that says radio off. Hit this button and when it reads radio on Hit it again to turn the radio back on.
or-
Your Old sim card may not be a 3G one.
or-
Call ATT at 08003310500. They assist you. If this is a NEW sim card, then it may simply need activation.
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